California Privacy Notice
Last updated: August 27, 2026
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").
Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone number, address, IP address | Yes |
| Customer records | Contact details, property and energy details you provide | Yes |
| Commercial information | Quote requests, services considered | Yes |
| Internet activity | Pages viewed, form interactions, referring URLs | Yes |
| Geolocation data | ZIP code, address, approximate location from IP | Yes |
| Audio/visual | Call recordings, if disclosed at the time of the call | No |
| Inferences | Estimated system cost and savings ranges | Yes |
| Sensitive personal information | None intentionally collected. Credit range selections are self-reported and not consumer-report data | No |
Sources: directly from you, automatically from your device, and from our verification and analytics providers. Purposes and sharing practices are described in the Privacy Policy.
"Sale" and "Sharing" of Personal Information
Under the CCPA's broad definitions, our disclosure of your information to solar companies and marketing partners in exchange for compensation may constitute a "sale", and our use of advertising cookies may constitute "sharing" for cross-context behavioral advertising.
Categories sold or shared: identifiers, customer records, commercial information, internet activity, and geolocation data — to solar companies in our network and advertising/analytics partners.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Your Rights
As a California resident, you have the right to:
- Know/Access — request the categories and specific pieces of personal information we have collected about you
- Delete — request deletion of your personal information, subject to legal exceptions
- Correct — request correction of inaccurate personal information
- Opt out of sale/sharing — direct us not to sell or share your personal information
- Limit use of sensitive personal information — where applicable
- Non-discrimination — we will not discriminate against you for exercising your rights
How to Exercise Your Rights
- Do Not Sell or Share: Visit Do Not Sell or Share My Personal Information or email info@betterbusiness.com with the subject "CCPA Opt-Out"
- Access, deletion, correction: Email info@betterbusiness.com with the subject "CCPA Request"
- Opt-out preference signals: We honor Global Privacy Control (GPC) signals as an opt-out of sale/sharing for the browser or device transmitting the signal
We will verify your identity before fulfilling access, deletion, or correction requests (typically by matching information you provide against our records). Opt-out requests do not require verification. An authorized agent may submit a request on your behalf with signed permission.
We will respond to verifiable requests within 45 days, extendable by an additional 45 days with notice.
Retention
We retain each category of personal information as described in Section 7 of our Privacy Policy — for as long as needed to provide the Service, document consent as required by law, and comply with legal obligations.
Contact
betterbusiness GmbH Französische Straße 20 10117 Berlin, Germany Email: info@betterbusiness.com